Frequently Asked Questions

What does DAZIREL offer?

DAZIREL offers practical digital products, including business templates, CV and portfolio resources, planners, presentations, e-books, printable children’s activities, Canva templates, and selected custom design services.

How will I receive a digital product?

The delivery method is shown on the product page. Most digital products are available through an immediate download or a link sent to the email address used at checkout.

Does DAZIREL ship physical products?

Most current products are digital and do not require shipping. If a physical product is offered, its shipping destination, estimated delivery time, and return conditions will be stated clearly on its product page.

Which file formats are available?

Formats vary by product and may include PDF, PPTX, DOCX, XLSX, PNG, ZIP files, or an editable template link. Review the product description before purchasing.

Are all products editable?

No. Some products are ready-to-use or print-ready files, while others are editable templates. Editability and required software are specified on each product page.

Are products available in Arabic and English?

Language availability is stated on each product page. Some products are offered in one language, while others include separate Arabic and English versions.

Can I share or resell a purchased file?

Purchase grants the usage rights stated in the product license. Resale, redistribution, public sharing, or claiming authorship is not allowed unless the product explicitly includes a suitable commercial license.

What should I do if a download link does not work?

Check the email address used at checkout and your spam folder, then contact DAZIREL Support with the order number and product name.

Can I request a refund?

Refund eligibility depends on the product type and delivery status. Review the published refund policy and contact support if the file is inaccessible, damaged, or materially different from its description.